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Do you have general questions?

Then contact us!

Online shop hotline:

For any questions concerning the sale of online tickets and souvenirs, please contact our shop hotline at

Tel. (+49-18) 033-63600*.
*(€0.09/minute from a German landline; max. €0.42/minute from a German mobile network)

You can reach the shop service hotline:

Monday to Friday from 8 a.m. to 6 p.m. and

Saturday from 10 a.m. to 2 p.m.

You can also contact the online shop service team by e-mail at: info@shop.testturm.de

Room rental requests and event options:

Please use the form on the “Rentals” page.

General test tower hotline:

For any other questions not related to the online shop (for example, directions, wheelchair access, possible partnerships), please contact our general test tower hotline using the form below.

Tel. (+49-741) 2082 3701
(staff on hand Mon. to Fri., 10 a.m.–2 p.m., excluding bank holidays, Christmas Eve, and New Year’s Eve).

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